Refund and Returns Policy
Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with a product, please review our return policy below:
Eligibility for Returns
Items must be returned within [X days] of delivery.
Products must be unused, in their original packaging, and in resalable condition.
Certain items, such as perishable goods or personalized products, may not be eligible for returns.
Process for Returns
Contact our customer service team at support@onlinesaleusa.net to initiate a return.
Include your order number and reason for the return.
Ship the item to the provided address. Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within [X business days] and credited to your original payment method.
Exchanges
We replace items if they are defective or damaged. Contact us at support@onlinesaleusa.net for assistance.
Contact Us
For questions about our policies, please contact us at support@onlinesaleusa.net or call +1 (718) 629-8335